Dynamics 365
Field Service

Data integration built for
Dynamics 365 Field Service.

Field Service

Enable better, proactive service. Reduce your costs...all without a developer.


Integrate with all standard and custom data, multiple organizations, multiple instances.

Transform Data

Transform data the way Dynamics 365 requires – easily work with entity lookups, activity parties, entity changes, attachments, and option sets.

Advanced Steps

Leverage advanced steps from Dynamics 365 SDK & API.

Connect Dynamics 365 with all your business apps

Bring your integrations to market faster.

Configure your integrations and quickly make changes within your integration setup.

Handle complex transformations without a headache - access a full library of functions, translation tables, dates, 'that next number', alternate keys, SQL lookups, and scripting.

Manage and fix errors.

Dynamics 365 Technical Highlights

Integrate to and from Microsoft Dynamics 365 without a single line of code

Read Dynamics 365 data with the SmartConnect Query Builder from all standard and custom entity data in Microsoft Dynamics 365. (Yes, you can integrate with your customizations!).

Option to turn duplicate detection on or off.

Integrate with multiple Dynamics 365 CRM instances, multiple CRM organizations.

Create, update, delete, merge, convert, and handle many-to-many associations when writing back to Dynamics 365.

Easily specify primary and alternate keys.

Simplified built-in transformations and wizard-based functions to handle entity lookups, multi-entity lookups, activity parties, list option sets, relationships, and that next number.

Access friendly-named tables (entities) with both the technical and display names in the SmartConnect mapping.

Utilize Dynamics 365 SDK messages such as inserting or updating option values, inserting or updating states, reassigning objects to a team or user.

Compatibility with Microsoft Dynamics 365 Customer Engagement Apps – Sales, Customer Service, Field Service, and Project Automation.

Empower your office and service technicians to
deliver better service, more efficiently.

Make Dynamics 365 more valuable (and accurate) by synchronizing customer/account,
billing, product catalog, price lists, time, and expense data.

Save valuable time, and eliminate the need to reconcile later.

Get to know SmartConnect

Product Tour

Dive deeper into SmartConnect.
Learn the ropes.

Live Webinar

Register now for a SmartConnect demo. Offered weekly.

30 Day Trial

No credit card.
No agreements.

How much does the Dynamics 365 Connector Cost?

The Dynamics 365 Connector is included with the cost of SmartConnect. Simply purchase SmartConnect and integrate Dynamics 365 with any available connections. Integration templates, test licenses, and access for unlimited users are also included. No hidden fees.