D365 Field Service and D365 Business Central Integration

Integration Template

D365 Field Service and D365 Business Central Integration


SmartConnect 2017+


eOne Solutions

The Dynamics 365 Field Service and Dynamics 365 Business Central templates provide an excellent base for any integration that is designed to connect these two system together. The templates are designed to sync the needed master records from D365 Business Central to Dynamics 365 Field Service, and then to push any transactions from D365 Field Service to D365 Business Central when the user chooses.

There are integration points for the following records:

  • Accounts
  • Territories
  • Warehouses
  • Inventory
  • Associated Inventory Records – Currencies, Unit of Measures
  • Invoices
  • Purchase Orders

For every integration, a Bulk version and a Change version of the map exists. The set of bulk maps are intended for an initial sync of data between D365 Field Service and D365 Business Central. Once that is complete, the change maps are designed to be scheduled as an ongoing process to keep the two systems synced up.

Any of the mappings can be changed or configured once the integrations are imported into SmartConnect, so additional fields can be included or even new maps can be added to fit specific needs.